Excellent location in Newcastle upon Tyne, close to Gosforth Park. The rooms were clean, including the bathroom mirrors.- The hotel restaurant and spa were top-notch.- Soundproofed rooms offered a peaceful stay.- Spacious rooms with a view of the car park.

The positives include good and perfect location and parking on site.

A gorgeous hotel with plenty of well soundproofed and a decent size rooms to relax in. Efficient check-in, friendly check-out. Favourable, stunning location adjacent to the west coast and Gosforth, which had lots of good places to eat...

Cozy spot with friendly staff, even though they had to deal with fixing a leak in the carpets. 🧹

The daily service was good.

Plenty of well presented food at breakfast time. Unbeatable location to center of Newcastle. Plus, 10 minutes drive from Arcott Golf Club.

The rooms are well-equipped and new, with comfortable beds instead of sofas, situated in a quiet location and offering early check-in.

Liked this spotlessly clean and original place, welcoming staff and cool rooms. The breakfast was savoury, guests were offered cereals, fruit juice and toast. The location was fab, within walking distance of Big Waters.

Location is very convenient (close to airport, highways, Newcastle), but quiet. Room with wide bed and a minibar-fridge. Very good breakfast buffet with vending machines with various kinds of coffee.

Service and cleanliness during breakfast was not the best. The lobby area has just been renovated (which was urgently needed), but it didn't significantly improve the situation. Steam bath was very hot.

The hotel is located in a tranquil setting and is conveniently close to a high-quality restaurant, making it an ideal choice for those who prefer to stay away from the bustling city and surrounding area.

The beds were very comfortable. Breakfast was delicious. Good selection of hot meals.

It was too cool and a little dark in the room.

Very easy to reach hotel. Service is fabulous.

The dinner in the evening was unfortunately the complete opposite of the overall hotel service. Only frozen products, chips burnt, dishes with fish totally fatty and not fresh. I went to another restaurant; Beefeater (nearby) recommended.

They provided great service and there is onsite parking available.

The staff were very friendly a helpful and went out of their way to accompdatw

Lovely location, friendly staff, very helpful and genuinely interested in ensuring customers are happy. As I stay in hotels often through my work, I am able to say quite honestly this was one of the best hotels I have used in the last 3 yrs, next time I come Ill bring my bathing suit lol and find more time to enjoy the facilities on offer.

Supplies of sugar and milk were poor in the room, yet coffee sachets were plentiful. I am aware we could have asked at reception but, it wouldve been nice to have more generous supply in room. After 4 hrs travelling, and no lift in the hotel I didnt feel like fetching any from reception, and I certainly would not have bothered room service for something as trivial.